Baxter Healthcare Ltd

Case Studies

Company information / Background:

Baxter Healthcare are a leading Medical Device manufacturer with a portfolio of diagnostic, critical care, nutrition, kidney care, hospital and surgical products and solutions. Cleanliness is a key pillar to the operation of their UK site with a fleet of over 60 machines.

Issue:

Baxter Healthcare UK was having issues with their previous industrial cleaning contractor with issues consisting of large service contract spend occurring, whereby machines were left inoperable (not working/out of service/ awaiting repair) with no clear communication and updates provided to the status of these machines or timescales for them to be up and running. Baxter Healthcare UK would also receive invoices for unknown machines – nothing to identify what was happening with each machine or what machines had been repaired.

Solution:

With experience within the industrial and commercial cleaning machinery sector since 1977 Motion has a widebreath of knowledge and understanding for cleaning fleet management supported by a portfolio of customers across different sectors and sizes. With past experiences in mind and following a full analysis of Baxter Healthcare UK’s size of site and fleet, Motion was able to provide a detailed recommendation of the requirements in which Baxter Healthcare UK would require to keep their fleet operational, with communication and clarity key to achieving their goals.

Justification:

Within one site visit the entire cleaning machinery fleet at Baxter Healthcare UK was able to be evaluated for operational status and the three-tier accountability system was implemented. The entire workforce is now able to know the status of any machine on site, while management can assess each asset at any given time through the online portal allowing for clarity on work that has been carried out on each machine including labour and parts, enabling the ability to run cost analysis.

Motion’s assistance with fleet management service contracts has resulted in more of BaxterHealthcare UK’s cleaning fleet being operational at any one time than ever before.

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